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Research Point

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Frequently Asked Questions

Find answers about TafitiPedia, researcher profiles, opportunities, consultations, institutions, events, jobs, subscriptions, and tokens.
TafitiPedia Help Center

How can we help?

Find answers to common questions about using TafitiPedia, managing your profile, discovering opportunities, connecting with experts, posting jobs and events, and managing subscriptions and tokens.


Getting Started with TafitiPedia

What is TafitiPedia?

TafitiPedia is a research and academic opportunity platform that helps researchers, students, institutions, and other professionals discover research opportunities, connect with experts, find jobs and events, showcase their work, and access research-related services.

Who can use TafitiPedia?

TafitiPedia is designed for researchers, students, lecturers, healthcare professionals, institutions, employers, and other people or organizations involved in research, education, and professional development.

Do I need an account to browse TafitiPedia?

Some publicly available profiles, jobs, events, institutions, and other information can be viewed without an account. An account is required for features such as managing your profile, saving opportunities, posting certain content, requesting consultations, and accessing account-specific services.

Can I update my profile after registration?

Yes. You can update your profile information, research interests, qualifications, publications, awards, and other available profile information from your account.

Researcher Profiles

How do I create a researcher profile?

Create an account on TafitiPedia and complete your researcher profile with relevant academic, professional, research, and contact information. A complete profile makes it easier for other users and institutions to discover your expertise.

What should I include in my researcher profile?

You can include information such as your academic background, professional experience, research interests, research fields, publications, awards, honors, and other relevant professional information.

Can people find my profile on TafitiPedia?

Researcher profiles can be discoverable through TafitiPedia's public research and expert discovery features. Only information that you choose to provide as part of your public profile is intended to be displayed publicly.

How can I make my profile more useful to other researchers?

Keep your profile complete and up to date. Clearly describe your research interests, expertise, publications, qualifications, and professional experience so that potential collaborators, institutions, and consultation seekers can understand your areas of expertise.

Expert Finder & Consultations

What is Expert Finder?

Expert Finder helps users discover researchers and professionals based on their research fields, expertise, and available profile information.

How can I request a research consultation?

Find a suitable consultant through TafitiPedia, review their available profile information and expertise, and submit a consultation request with details about what you need assistance with.

What can I request help with through a consultation?

Consultation requests may relate to areas such as research methodology, study design, data analysis, academic writing, publication, research planning, professional development, or other areas within the consultant's expertise.

Can institutions request consultations?

Yes. TafitiPedia supports research-related interactions involving both individual users and institutions, depending on the services and features available to the institution.

How does a consultation request progress?

A consultation request can move through different stages, including pending, reviewed, accepted, in progress, completed, rejected, or cancelled. The exact progression depends on the request and the participants involved.

Does TafitiPedia provide the consultation itself?

TafitiPedia provides the platform for discovering experts and managing consultation requests. The actual professional consultation is provided by the selected consultant.

Research Jobs

What types of jobs can be posted on TafitiPedia?

TafitiPedia can be used to share research and academic-related opportunities, including research positions, academic roles, research assistant opportunities, professional opportunities, and other relevant vacancies.

How can I post a research job?

Eligible users can create a job posting from their account. Depending on your subscription plan and available job tokens, a token may be required to publish a job.

How can I apply for a job?

Open the job listing and follow the application instructions provided by the organization or person who posted the opportunity. Application procedures may differ between listings.

Can I save a job for later?

Yes. Registered users can save available job opportunities for easier access later.

How long does a job remain available?

Job visibility depends on the information and application deadline associated with the listing. TafitiPedia may also automatically stop displaying opportunities after their applicable availability period.

Research Events

What types of events can be posted?

TafitiPedia can feature research and academic events such as conferences, workshops, seminars, training sessions, webinars, and other relevant professional events.

How can I post an event?

Eligible users can create an event from their account and provide details such as the title, description, date, location, registration information, and event link where applicable.

Do I need a token to post an event?

Depending on your subscription plan and available event tokens, publishing an event may require an event token.

Can I save events?

Yes. Registered users can save events so they can easily return to them later.

Can an event be republished?

Where eligible, an existing event can be republished rather than creating a duplicate listing. Republishing may require an available event token.

Institutions

Can an institution have a profile on TafitiPedia?

Yes. Institutions can have profiles containing information such as their name, description, location, website, research services, research areas, awards, and other relevant information.

Who can manage an institution profile?

Institution management is available to an authorized institutional manager when the institution has the appropriate account and subscription access.

Can institutions post jobs and events?

Eligible institutions can use TafitiPedia to publish research-related jobs and events, subject to the applicable subscription plan, posting limits, and token requirements.

Can an institution have multiple members?

Yes. Institutional accounts can support members and authorized management features depending on the institution's subscription and account configuration.

Subscriptions & Plans

Does TafitiPedia have different subscription plans?

Yes. TafitiPedia provides different plans designed for individual researchers and institutions. Available features, limits, tokens, and management capabilities depend on the selected plan.

What is the Explorer plan?

Explorer is the free plan for users who want to create a profile and access selected TafitiPedia features with a limited number of included tokens and usage limits.

What does the Professional Researcher plan provide?

The Professional Researcher plan provides additional features for individual researchers, including enhanced profile visibility, a verified badge where applicable, advanced discovery features, analytics, and increased usage allowances.

What are institution plans?

Institution plans provide additional capabilities for organizations, including institution management features, member management, research services, and increased limits depending on the selected plan.

Can I change my subscription plan?

Yes. Available upgrade or subscription options depend on your current plan, payment status, and the plans currently offered by TafitiPedia.

Tokens

What are TafitiPedia tokens?

Tokens are usage credits that can be required for selected TafitiPedia actions, such as publishing jobs, publishing events, or making certain consultation-related requests, depending on the applicable feature.

Are tokens included with my subscription?

Some subscription plans include an annual token allowance. The number and type of tokens available depend on your plan.

Can I purchase additional tokens?

Where available, users can purchase additional token packages for supported activities. The available packages and prices are shown in the token section of your account.

Are all tokens interchangeable?

No. TafitiPedia can distinguish between different token types, such as job, event, and consultation tokens. A token is used for the activity for which it was issued.

Can I see my token usage?

Yes. Your account's token section can show your available balance and relevant token transactions or usage information.

Payments

How do I pay for a TafitiPedia subscription?

TafitiPedia supports electronic mobile-money payments through the available payment options presented during checkout.

Which mobile-money services are supported?

Available payment methods may include supported Tanzanian mobile-money services such as M-Pesa, Airtel Money, Mixx by Yas, and Halotel, subject to current payment-provider availability.

When does my subscription become active?

A subscription becomes active after the payment process has been successfully confirmed. A payment request alone does not necessarily mean that the subscription has been activated.

What happens if my payment is not completed?

If payment is unsuccessful or remains unconfirmed, the relevant paid feature or subscription will not become active until the required payment is successfully confirmed.

Account & Support

I cannot access my account. What should I do?

First check that you are using the correct login credentials. If you continue to experience problems, contact TafitiPedia support with enough information for the support team to identify and assist with your account.

How can I report a problem?

You can contact the TafitiPedia support team and describe the problem, including the page or feature where it occurred and any relevant information that can help us investigate it.

How can I provide feedback about TafitiPedia?

We welcome feedback about the platform, its features, and user experience. You can contact the TafitiPedia team through the available support channels.

How do I contact TafitiPedia?

For support and general enquiries, you can contact the TafitiPedia team at [email protected].

Still have questions?

If you cannot find the information you need, our team is available to help with questions about your account, subscriptions, opportunities, and other TafitiPedia features.

Contact TafitiPedia